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Thrive & Inspire: At Orion, O’Brien and Patel's Focus Is ‘Families We Transport Every Day’
Mar. 6, 2023
DESCRIBE YOUR HIGHLIGHT of 2022. A continuation of our values, our leadership within the industry and the commitment to quality that our customers have come to expect. We remain on a growth trajectory within Houston and are happy to continue to expand our customer base by providing quality care.
How did you lead through Covid and adapt for success? As an EMS company, any public health emergency places us squarely in the spotlight. While this may seem daunting, being ready and able to handle any medical needs for our community is a pillar of ORION. Our friends and neighbors were hurting, and we made a commitment to be there for them, just as we have for the last 15 years. During these last two years, ORION’s leadership team ensured that our medical personnel were fully trained on the latest guidelines in patient care, and we frequently consulted with the leading medical and government authorities. The core mission of ORION did not change: to provide professional, compassionate medical care to every patient.
How did your career journey lead you to EMS? Throughout my life, I have challenged the status quo of various industries. To me, the most insidious thought for any organization is, “That’s the way we’ve always done it.” In my career, I’ve consistently rejected the concept that an organization has reached its ceiling of potential impact. Having owned several businesses, my primary strategy has been to identify new efficient and customer-friendly ways to function. My decision to enter EMS was no different; I saw an industry that was too crowded (from a competition standpoint) and barely acknowledging the needs of the people it was supposed to be serving. I founded ORION to be the premier EMS company in Houston by returning the focus of our work to where it should always be — the families that we transport every day.
What’s “the end game” for ORION? The “end” is also our “beginning”: our staff and our patients. Every decision I make with our leadership team is focused on providing the best medical care possible in every transport. We are providing the Houston region with safe, reliable care for their loved ones while showing the public, and the EMS industry, what an ambulance service should be.
Describe ORION’s “win-win strategy” in the community. Our strategy centers on people — our staff, our hospital clients, and our patients. The EMS industry is so unique because, by definition, people come to us at difficult moments. ORION has a reputation for not only the quality of care we provide, but in the kindness and empathy shown by each employee. We would not have existed in this industry for as long as we have without being a bright light for the people of Houston when they need us.
What are your favorite aspects of your team? Without question, my favorite aspect is that ORION’s leadership team is entirely “homegrown.” Beginning with Vice President Sumi Patel, every senior leader started their career with ORION at a different level and has earned promotion to their current role. Those shared experiences create exceptionally strong bonds between us, and it ensures that we come to work focused on the same goals each day. Sumi has been standing with me since the beginning of ORION 15 years ago, and her commitment to excellence is, truly, unparalleled.
What makes you excited for 2023? The year 2023 is shaping up to have the same dynamic aspects that impact all EMS companies across the industry. We are excited that our stability in the marketplace, the leadership that guides our company and our continued quality of service will carry us through any challenges that may arise.
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A PROJECT FROM Rice University's Moody Center for the Arts, the Tent Series is a public-art exhibit erected in the heart of campus on the front of the Provisional Campus Facilities, found on Loop Road. It changes every school year, and this fall, the new art will be unveiled on Sept. 11.
This year's commissions are from Lorena Molina and Sindhu Thirumalaisamy, who will both speak at an opening reception Wednesday evening (6-8pm). The artists were invited to create large-scale works to foster conversation and community over the course of the school year.
Molina, a former UH professor of photography and digital media, uses art to "explore questions of identity, intimacy, and social inequities." For the Tent Series, she created La Tierra Recuerda, a depiction of the lava fields of the San Salvador volcano; that geographic area was used during the Salvadoran Civil War as a place to abandon the bodies of civilian casualties. Molina acknowledges the far-reaching impacts and the dual tragedy of the land in her piece.
For her part, Thirumalaisamy is a current professor at Rice, where she teaches interdisciplinary arts courses that incorporate environmental and feminist issues. The Tent Series piece is a projected-video work called provision, which uses "culturally significant materials and fleeting glimpses of the human body as an investigation into narrative structures, untold stories, and the passage of time."
Molina's and Thirumalaisamy's art will be on view through July 31, 2025. Parking and walking directions for viewing their works are posted here.
Molina's 'LaTierra Recuerda'
Thirumalaisamy's 'provision'
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Iconic Grocer Rings in 30th Anniversary, Renews Its 'Wows' to Customers with Delicious Ways to Celebrate
Sep. 9, 2024
FAVE FOODIE DESTINATION Central Market is renewing its commitment to customers Sept. 11-24, promising a journey of taste and discovery in honor of its milestone 30th anniversary. Join Houston’s one and only location for the delicious series Let’s Renew Our Wows featuring in-store events, foodie strolls, cooking classes and more.
Festivities kick off this Wednesday, Sept. 11 starting at 6:30 pm with the Central Market 30th Anniversary: A Taste of Houston. At the sip and stroll, guests will sample creations from beloved local chefs including Victoria Elizondo of Cochinita & Co., Erik Cruz with Artisans, Chase Reid from Saint Arnold Brewing Company, Masaru Fukuda of Pasha Nikkei, David Cordua with The Lynbar, Jason Kohler of Central Market, and more.
Stroll around the upstairs mezzanine and cooking school complemented by music and chef tables or enjoy the outdoor patio, also with music. Included are samples of wine, Saint Arnold’s beers and an array of desserts. For more details and to RSVP, click here.
30th Anniversary Foodie Stroll
Central Market locations will host a Foodie Stroll for guests on Saturday, Sept. 14, from 2-5pm. This immersive culinary experience will celebrate three decades of memories with food displays, interactive events and general sampling for all to enjoy! Elevate your foodie experience for $10 and receive exclusive swag that includes an anniversary wine glass and a $10 coupon. Don’t forget to stop by the Customer Interactive Wall and enter your dream dinner party drawing for a chance to win a $50 Central Market gift card.
Future Foodie Stroll (for Kids!)
Kids are invited to take a bite of the excitement at the Future Foodie Stroll on Sept. 21 from 10am-1pm. This free event is designed just for young foodies, offering a variety of engaging activities. Each child will receive a free chef hat and a passport to be stamped at each station along the stroll.
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