Leadership in Action: John Kuykendall Traded Newcaster Dream for Success in Luxury Retail
Oct. 8, 2024
How did you get to where you are today? Growing up I had envisioned myself as a news anchor, living in NY and enthusiastically saying into the camera “Good Morning America!”. To this day, I am still a news/political junkie. My mother owned fur salons so specialty retail, luxury retail was in my blood through the family business. Eventually, mom shuttered the stores and I was recruited to a large specialty retailer. Over the next 30 years, I was in commissioned sales on the sales floor, became a department manager, worked my way up to buyer and store manager. Although I never became a newscaster, I did live in NYC for a few years. But Texas is home and with aging grandparents, I felt the pull to come back to my roots. A headhunter approached me. I never envisioned myself in the high-end appliance market, but there are so many similarities. Clients want a memorable experience; whether shopping for diamonds and fur or remodeling their kitchen.
What lessons have you learned that might enlighten and inspire others? The best advice I ever received was “Hire happy people”. There is a wealth of knowledge to be absorbed in any specialty field. Most companies have various trainings and on boarding practices to ensure all that knowledge gets shared. But even the best trainers cannot impart the fundamentals of being happy, in your workplace or personal life.
I believe happiness comes from within and is an active practice. I became a widower in my 40’s and at the time, my son was still in high school. Navigating the devastating effects of cancer from diagnosis to hospice takes a toll. But self-pity, doubt, and negativity could not creep into our lives. There had been so much hardship, it was my responsibility to ensure he saw optimism, and enthusiasm for the life we have now. I could not dwell on the loss but chose to move forward with gratitude. I now try to carry that attitude in everything I do.
The pandemic was a prime example of why hiring happy people matters. With everyone spending significantly more time in their homes, we saw a huge surge of kitchen remodels and demand, while keeping our USA manufacturing moving forward became a challenge. The work and dedication from everyone in this organization, down to my very own team, are what got us through, and we are now stronger than ever. That hard, dedicated work had its origins in happy people coming together, and I am so proud of the efforts made by everyone to keep us moving forward.
What’s new or upcoming for Sub-Zero, Wolf, and Cove? In recent years, our engineering teams have put significant innovation into the aesthetics of our appliances. From a complete revamp on the features of Sub-Zero Classic Series Refrigeration last year, to the introduction of Wolf’s Accent Door Collection this year, featuring white and black ranges to accompany an assortment of knob and bezel options that help personalize your cooking appliances to your design style. Both lines look incredible, and we are thrilled to see where this will lead us in the future. We have all of these new appliances on display, so we welcome folks to make an appointment and see them in person.
What do you like most about what you do? I strongly value working for a company whose values align with their product. Sub-Zero, Wolf, and Cove appliances are built to last 20+ years of daily use and the performance is incredible. Whether a customer is looking for our iconic red knobs, or the equipment to make their culinary dreams a reality, we help find the best configurations for their space and are confident in the appliances we put in their home.
What drives you? My mom instilled a great work ethic in my siblings and me. Working alongside my team to surpass expectations keeps me motivated. The Sub-Zero, Wolf, and Cove showroom has a hard-earned reputation in the market for elevated experiences from client demonstration dinners to happy hour for our dealer partners, and events for the designer community.
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This Weekend: Explore the Secret Warehouse of One of Houston’s Most Sought-After Restaurant Designers
Carla Gomez
Nov. 7, 2024
You’ve eaten at Nancy’s Hustle, Tiny Champions, Better Luck Tomorrow, Milton’s and Lee’s Den. Now, you can explore the private warehouse of the design firm that created those spaces!
Garnish Design is opening its 5,000-square-foot warehouse collection to the public for one weekend only, Nov. 9-10. Expect to discover everything from and to antiques to ironwork from the collection and curations of the in-demand firm. Plus, own a piece of Houston restaurant history with memorabilia from some of the city’s most beloved eateries, such as Alice Blue, Eau Tour and Local Foods.
While there, take advantage of bevs from Marfa Spirit Co, 8th Wonder Brewery and Cruiser Coffee and bites from Boo’s Burgers while perusing the expansive collection of barware, custom and vintage chairs, light fixtures, vintage cookware globes and maps.
Founded in 2020, Garnish Design is well known in Houston’s hospitality industry for bringing to life the design for beloved concepts. With more than 20 years of experience, Garnish Design owner Brittany Vaughan has always had a passion for creating bespoke spaces at the intersection of traditional craftsmanship and modern design.
Visitors must RSVP to receive the address to the warehouse.
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Peppered with Meaningful Moments, the Riviera Maya’s Original Resort Delivers Unparalleled ‘Quiet Luxury’
William Jess Laird & Lizzet Ortiz
Nov. 5, 2024
UPON ARRIVAL AT Maroma resort on Mexico’s Riviera Maya, a beautifully dressed attendant, briefcase and tablet in hand, ushers guests to their respective rooms. “Here’s your welcome amenity,” she says, gesturing to ceramic vessels on the coffee table with one hand as she completes the check-in process with the other. “It is tequila.”
Indeed it is. At Maroma, a Belmond hotel owned by LVMH, “luxury” does not mean flashy and extravagant. The entrance is unmarked; guests must drive past verdant jungles and areas where the tree roots rise six feet out of the ground and tangle together like spaghetti to reach the beachfront destination. The high-end touches here are thoughtful, subtle and steeped in convenience, like in-room check-in and check-out — and the well stocked mini bar which is, in fact, a full bar.
The 72-room resort reopened in 2023 after an extensive renovation; authentic Mayan elements and those paying tribute to the Mayan aesthetic — such as curved lines and minimal 90-degree angles — are everywhere. The white arches situated atop the two- and three-story buildings are striking against the bright blue sky, bringing to mind Santorini. Meanwhile, yellow striped umbrellas recall Capri, and a pool seemingly dropped into the middle of a jungle is giving Costa Rica.
Ocean-view suite
Maroma's main pool
Dining al fresco at Casa Mayor
But Maroma is distinctly Mexican. It was actually the first hotel on the now iconic Riviera Maya, which stretches south from Cancun to Playa del Carmen. As such, it occupies the most scenic portion of the bay. Casa Mayor, the resort’s main restaurant, was the first part of the property to open to the public, offering wealthy daytrippers fresh-caught seafood and, eventually, a place to stay overnight. Today, it serves authentic and shareable food on ceramic dishes handmade by local artisans. During the renovation, chef Daniel Camacho explored regional cuisine across Mexico, bringing back all the best flavors and cooking styles to Casa Mayor and also to Woodend, the resort’s Curtis Stone restaurant.
Breakfast is especially delightful, as Maroma’s Tia Olivia handmakes tacos and quesadillas in the restaurant foyer. Guests are invited to further explore the craft of nixtamal, the process of preparing corn for making tortillas; the Nixtamal Journey concludes with an extravagant spread of empanadas, machetes and other antojitos.
One of those luxuriously thoughtful touches is the Maroma “coffee experience.” At a time of your choosing each morning, an artfully carved wooden tray is left outside the door, touting a pitcher of coffee from the state of Hidalgo and all the fixings, each in their own little compartment. Choose your time wisely, though, because you’ll have to snag it before the coatis adorably rifle through your sugar packets.
Another is a personal favorite of this writer: The housekeeping staff is superbly detail-oriented, and will leave hand-painted bookmarks on top of any books you may have brought for beachside reading.
One aspect of Maroma that is conspicuously luxurious, however, is the spa by Guerlain, which “celebrates both Mayan culture and the French maison’s wellness expertise.” Scent and sound rituals, healing massages, hydrotherapy pools — it’s a fully immersive experience that should be given a full day of your itinerary. Exclusive treatments incorporate the honey of local bees, which is purported to heal cataracts and other ailments. Quite buzzy, indeed.
Bambuco, the lobby bar
Local fruit, juices and more at Casa Mayor breakfast
Maroma Spa by Guerlain
Maroma Spa by Guerlain
Maroma from above
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