Thrive & Inspire ’24: Michelle Reyna Wymes Says Synergy Among Her Team ‘Something Very Special’
Michelle Reyna Wymes, Owner of The Reyna Group
WHAT'S THE SECRET to running a successful business? It is so important to stay present every day. With the fast-paced patterns of today’s society and ever-evolving technologies, I stress to our agents how important it is to continue to learn. If one reaches a point at which the ego takes over or burnout sets in and progress takes a back seat, things will get stuck. Regardless of what field you are in, I believe in starting with the basics to set and strengthen your foundation. I treat everyone we work with from our contractors, clients, to our inspectors with respect, patience and care.
What’s special about your team? Our group is made up of like-minded individuals that come together just like a family would. The Reyna Group is a family-owned company, and it means everything to us to be able to say that we all wholeheartedly have each other’s back. We as a group are constantly brainstorming and bouncing new ideas around with each other. I have many friends in this business, and I know the synergy we have at The Reyna Group is something very special.
What inspires you as you seek to reach greater heights of success? Whether we are helping a long time investment client or a family buying their first home, it is truly rewarding to play such an integral part in these decisions. It is an honor to have the trust of our clients, new and old. The trust our clients instill in us is, first and foremost, what inspires every agent in our office to continue to strive to improve the hustle.
Thrive & Inspire ’24: Adamson and Gibson Say Work Extra Hard, ‘They Don’t Have to See Your Sweat’
JD Adamson & Tony Gibson, Realtors®️ at Douglas Elliman Real Estate
WHAT IS THE secret to a successful real estate business? Clear communication, reconciling requirements with desires, and preemptively managing expectations are paramount to a win-win deal. There is an art to predicting clients’ wants before they do; deep listening is a key ingredient. Behind-the-scenes efforts often mitigate client anxiety levels more than outward actions — avoid an urge to wear the hustle like a badge. It’s okay to work harder than it appears you do. They don’t have to see you sweat. Keep egos in check and empathy levels high. Make room for openness. Do business with friends and protect their money. The deck is stacked in our client’s favor when objectives are clear and goals are stated. A compromise is not a defeat; it is an elegant solution. Always aim for a win-win deal; if that isn’t viable, you must win.
What have you learned about your business that might inspire others? Over a decade in Houston real estate, we’ve discovered universal truths about business and community. We all desire to be heard and understood independently of a price point or property location. Beyond property transactions, “being seen” fosters organic cooperation and breeds client satisfaction. Residential real estate is rarely dull or emotionless: marriages, divorces, babies, downsizing. Each deal’s unique intricacies remind us that people come first, houses come second, and exceeding expectations is critical. Success lies in remaining laser-focused and satisfying clients’ needs. This lesson transcends industries, highlighting the significance of client-centric methods for perpetual success.
Who inspires you as you reach for new and greater heights of success? Houstonians are inspiring to us. It’s tremendous and rare for a city’s enormous and diverse population to act bravely and undeterred in its collective resolve to thrive when chips are down, power grids fail, or waters rise. Our residents and community joining forces during times that might collapse lesser cities is the inspiring difference that helps keep our sights concentrated on what matters the most — each other. Houston has a built-in level of grit and graciousness; it keeps us strong, and we love it!