Leadership in Action: John Kuykendall Traded Newcaster Dream for Success in Luxury Retail
Oct. 8, 2024
John Kuykendall, Showroom Manager, Sub-Zero, Wolf and Cove
How did you get to where you are today? Growing up I had envisioned myself as a news anchor, living in NY and enthusiastically saying into the camera “Good Morning America!”. To this day, I am still a news/political junkie. My mother owned fur salons so specialty retail, luxury retail was in my blood through the family business. Eventually, mom shuttered the stores and I was recruited to a large specialty retailer. Over the next 30 years, I was in commissioned sales on the sales floor, became a department manager, worked my way up to buyer and store manager. Although I never became a newscaster, I did live in NYC for a few years. But Texas is home and with aging grandparents, I felt the pull to come back to my roots. A headhunter approached me. I never envisioned myself in the high-end appliance market, but there are so many similarities. Clients want a memorable experience; whether shopping for diamonds and fur or remodeling their kitchen.
What lessons have you learned that might enlighten and inspire others? The best advice I ever received was “Hire happy people”. There is a wealth of knowledge to be absorbed in any specialty field. Most companies have various trainings and on boarding practices to ensure all that knowledge gets shared. But even the best trainers cannot impart the fundamentals of being happy, in your workplace or personal life.
I believe happiness comes from within and is an active practice. I became a widower in my 40’s and at the time, my son was still in high school. Navigating the devastating effects of cancer from diagnosis to hospice takes a toll. But self-pity, doubt, and negativity could not creep into our lives. There had been so much hardship, it was my responsibility to ensure he saw optimism, and enthusiasm for the life we have now. I could not dwell on the loss but chose to move forward with gratitude. I now try to carry that attitude in everything I do.
The pandemic was a prime example of why hiring happy people matters. With everyone spending significantly more time in their homes, we saw a huge surge of kitchen remodels and demand, while keeping our USA manufacturing moving forward became a challenge. The work and dedication from everyone in this organization, down to my very own team, are what got us through, and we are now stronger than ever. That hard, dedicated work had its origins in happy people coming together, and I am so proud of the efforts made by everyone to keep us moving forward.
What’s new or upcoming for Sub-Zero, Wolf, and Cove? In recent years, our engineering teams have put significant innovation into the aesthetics of our appliances. From a complete revamp on the features of Sub-Zero Classic Series Refrigeration last year, to the introduction of Wolf’s Accent Door Collection this year, featuring white and black ranges to accompany an assortment of knob and bezel options that help personalize your cooking appliances to your design style. Both lines look incredible, and we are thrilled to see where this will lead us in the future. We have all of these new appliances on display, so we welcome folks to make an appointment and see them in person.
What do you like most about what you do? I strongly value working for a company whose values align with their product. Sub-Zero, Wolf, and Cove appliances are built to last 20+ years of daily use and the performance is incredible. Whether a customer is looking for our iconic red knobs, or the equipment to make their culinary dreams a reality, we help find the best configurations for their space and are confident in the appliances we put in their home.
What drives you? My mom instilled a great work ethic in my siblings and me. Working alongside my team to surpass expectations keeps me motivated. The Sub-Zero, Wolf, and Cove showroom has a hard-earned reputation in the market for elevated experiences from client demonstration dinners to happy hour for our dealer partners, and events for the designer community.
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What year was your organization launched? 1938
What is your mission? March of Dimes was founded in 1938 by President Franklin D. Roosevelt as the National Foundation for Infantile Paralysis, to combat polio. The name “March of Dimes” was suggested by entertainer Eddie Cantor as a way to encourage people to donate even a small amount, like a dime, to help fight polio.
March of Dimes funded research that led to the development of the polio vaccine by Jonas Salk and Albert Sabin in the 1950s. The vaccine was a major factor in eliminating polio from the United States.
Today, March of Dimes focuses on improving the health of mothers and babies regardless of race, gender, wealth, or geography. Our mission is to lead the fight for the health of all moms and babies by preventing birth defects, premature birth, and infant mortality. Through advocacy, education, research, and support programs, March of Dimes works to ensure every baby gets the best possible start.
How have you impacted the community? March of Dimes works across the Greater Houston area to further our work to end preventable maternal health risks and deaths and ending preventable preterm birth and infant death. Each year, we bring comfort and care to more than 25,000 families and babies in the neonatal intensive care unit (NICU) through our NICU Family Support Program at three area hospitals. In 2023, March of Dimes invested $5.7 million in active research grants to end preventable maternal and infant death, to discover the causes of preterm birth and to achieve birth equity for all mothers, regardless of race or class. This winter, the organization will launch the first ever Mom & Baby Mobile Health Center in Texas in collaboration with Memorial Hermann Health System that will address access to care issues for women and babies in underserved areas right here in Harris County.
Tell us about your big event. Signature Chefs brings together culinary talent from across Houston for an unforgettable evening that raises critical funds to support the health of moms and babies. This year’s event is co-chaired by longtime friends of March of Dimes, Kristen J. Cannon and Mignon Gill, and will be held at The Revaire on Thursday, November 14th. Guests can expect tasting stations from renowned local chefs, signature cocktails, curated auction with exclusive items and experiences, and an opportunity to make a meaningful impact. We are thrilled to have some of Houston’s top chefs and restaurants represented including A Fare Extraordinaire, Eunice, Le Jardinier, MaKiin, Navy Blue and many more!
Join us this November for an evening of fine dining and philanthropy to advance March of Dimes mission. Visit our event website for more information and to purchase your table today!
www.signaturechefs.org/Houston
How many employees and volunteers work with your organization? In 2023, our local Houston market engaged more than 800 mission, corporate and individual volunteers. The Houston staff team is comprised of 12 dynamic individuals that focus on fundraising, mission impact and volunteer engagement.
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Fall Philanthropy Report: Spindletop Community Impact Partners Engages and Supports At-Risk Youth
Oct. 8, 2024
The 50th Annual Spindletop Holiday Ball, Seas and Greetings, will be held on Thursday, December 12. Tables and sponsorship opportunities are available now.
What is your mission? Spindletop Community Impact Partners, Inc. enhances the lives of at-risk youth through funding and volunteering from the energy industry, while promoting fellowship and networking among its participants.
What are you most proud of? Spindletop is proud to support 35 non-profit organizations in Houston, all aligned with our four pillars: Educate, Empower, Protect, and Nurture. Together, we work to create brighter, healthier, and more fulfilling futures for Houston’s at-risk children.
At the heart of our success are more than 60 corporate sponsors and supporters from the energy industry, who provide both financial support and volunteer time. Since 2018, the Spindletop Army has grown to more than 500 dedicated volunteers, ensuring impactful projects for Houston’s youth are executed with great care, enthusiasm and precision.
How have you impacted the community? At Spindletop, we strive to make a lasting impact on the greater Houston community by connecting at-risk youth with programs that educate, empower, protect, and nurture them throughout their lives.
Our four giving pillars guide this mission:
1. Educate: Bolstering foundational educational resources to ensure success at all levels of schooling.
2. Empower: Fostering confidence and life skills that support social and emotional development.
3. Protect: Advocating for children’s safety and overall well-being in the community.
4. Nurture: Providing support for healthcare and wellness to individuals facing illness or special needs.
Spindletop provides critical funding to worthy causes that span across these pillars, including Bo’s Place, BridgeYear, Camp For All, Kids’ Meals, Texas Center for the Missing and more. For the full list, please visit our website: https://bit.ly/SCIPWWD24
Tell us about your big event. The Spindletop Holiday Ball is the premier holiday event in the energy industry, capturing the merriment of the holiday season all the while raising more than $1 million annually to support Houston’s at-risk children.
This year, we will celebrate the 50th Annual Spindletop Holiday Ball, Seas and Greetings, on Thursday, December 12. Guests will enjoy a fun-filled evening under the sea as we honor industry leaders and their contributions to the community as a whole. Highlights of the evening include a dance performance by Ensemble Theatre, a Holiday Toy Drive with toys collected by our holiday “elves” from Girls Inc. of Greater Houston and a beautiful poinsettia tree cultivated by citizens of The Brookwood Community - all Spindletop non-profit partners. The evening is capped off with dancing to the musical stylings of Password.
If you or your corporation are interested in supporting this year’s Spindletop Holiday Ball, please contact Spindletop Executive Director Lia Vallone at info@spindletophouston.org.
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