After Closure in 2020, Couple Bets Their Buns on Gourmet Burger Spot's Success

After Closure in 2020, Couple Bets Their Buns on Gourmet Burger Spot's Success

Photo by Conor Moran

THE BURGERS ARE back! A year and a half after shutting down their Greenway Plaza location due to the ongoing health crisis, Burger-Chan owners Diane and Willet Feng are slinging their unique sandwiches once again.


Now in its soft opening, the Galleria-area restaurant is “an Asian-owned, mom-and-pop counter-service gourmet burger concept that serves umami-filled burgers with a side of community and inclusiveness,” Diane explains, noting that she and Willet are still hiring and training, and hours may fluctuate.

Willet, the culinary brains behind the operation, says the menu has something for everyone. “Many of our sauces are made in-house, and we use fresh 44 Farms ground chuck for our patties,” he says. “What sets our burgers apart is that each burger is topped with a special glaze that amplifies the umami flavor of the beef.”

While at Greenway, the couple and their staff experienced backlash from some unruly customers who did not want to comply with Covid-19 safety precautions that were set, such as switching from in-person to online ordering. The Fengs are determined to make sure that this time around, the safety of everyone is still top of mind. “Burger-Chan follows current CDC and health department Covid protocols,” the pair assures CityBook readers. “All of our staff are required to wear masks, high-touch points are regularly sanitized, tables are spaced to allow for social distancing, and there is covered outdoor patio seating.”

The concept that was born out of a love of food, community and flavors is a prime example of what it means to be Houston Strong. For Diane and Willet in particular, this translates into mouth-watering burgers that took years to perfect. Above all, they hope their customers leave satisfied and ready to come back for more. “More than anything, we want people to be blown away by the flavors we build,” they say. “The food we prepare is thoughtful and time consuming. A focus on good ingredients, hard work, and not taking shortcuts has guided our success.”

Food
Leadership in Action: Clothiers Murry and Karen Penner Celebrate Family Business’ 50-Year Anny

Murry & Karen Penner, Owners, M PENNER

How did you get where you are today? We’ve stayed true to the vision of the store’s founder, Morris Penner, who relentlessly sought out unique product, with exceptional quality being a key element. Morris always used to say, “The fastest way to lose a customer is to bore him” and we agree. A percentage of every season’s budget is allocated to something new and unique. While product is key, it’s not enough. Having an excellent staff and discipline in business practices is also critical.

Keep Reading Show less

EVEN THOUGH WE hope things cool down outside, some folks in Houston are about to get even hotter with the arrival of trendy fitness studio Ritual One next month in Uptown Park. The Dallas-based concept will offer classes like Power Sculpt, Hot Pilates, Power Yoga, Inferno Flow, and Inferno HIIT — all taking place in its infrared-heated studios.

Keep Reading Show less
Style

Evan and Kate Elsenbrook and Elyse and Drew Tolson

SUPPORTERS OF RONALD McDonald House Charities of Greater Houston gathered for a whimsically fun fete at the Hilton Americas hotel. The 2024 Boo Ball was themed "Once Upon a Time," and it raised a true happily-ever-after amount of $1 million — a new record!

Keep Reading Show less
Parties