AN INTERVIEW WITH Brad & Joanna Marks, owners of IW Marks Jewelers

What were your biggest challenges of 2020? Our biggest challenge was definitely dealing with the economic shutdowns due to the virus.

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AN INTERVIEW WITH Maddie Profilet, Founder & CEO of Madhouse Media

What were your biggest challenges of 2020? Picking the most inopportune time, I sauntered away from Silicon Valley with the dream of consulting full time at Madhouse Media — my boutique marketing agency — in 2019. Then Covid happened (new least-favorite phrase?). By the grace of whomever you pray to, Madhouse Media grew. Small businesses and other clients with our help flourished, too.

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AN INTERVIEW WITH Murry & Karen Penner, owners of M PENNER Houston

What were your biggest challenges of 2020? Our biggest challenge was to figure out how survive a shutdown. We not only had to find a way for our customers to shop with us, we also needed to reassort our inventory because, hey, the guys who needed suits and ties were few and far between. Without being able to travel, buying for the store was also a big concern. And our staff is our family, and we were determined to keep them safe and employed.

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